General Disclaimers:
All customers agree that water being treated and or monitored by RSI is strictly not for human consumption.
All methods and equipment, both existing and being installed by customer, for controlling and monitoring water, shall be installed and maintained properly.
All issues with installation shall be corrected by the customer in a timely fashion.
RSI will not be held liable for pre-existing issues.
RSI is not responsible for items outside our control (Some examples: oil leaks, construction debris, improperly designed equipment, defective or improperly utilized equipment, etc…)
Legionella & Bacteria
RSI and RSI technologies control microbiological activity by limiting the reproduction of such organisms. Low levels of biological activity and colonization reduce the risk of possible Legionella infection. Due to the nature of cooling systems and cooling towers being air scrubbers, no water treatment vendor can make legitimate claims of 100% eliminating the presence of Legionella or any other bacteria in normal water treatment applications. Good cooling tower maintenance and good housekeeping is crucially important in the control of Legionella. Cooling towers with mud and other debris are more susceptible to Legionella and other bacteria multiplying.
Suspended Solids
Suspended solids are present in most water systems. If excessive suspended solids are present, filtration may be needed, in combination with other RSI technologies, to achieve maximum performance of a water treatment program. If a system, by design, has mudlegs, in addition to being routinely blown down, the mudlegs need to be blown down more frequently when a water treatment program is changed. Depending on pre-existing amount of scale and mud in a system, this will determine the frequency and period of time additional mudlegs blow downs will be required.
SDS – Ecology Cells™, Cooling Tower Balls™ and any product not releasing a hazardous chemical
As defined in OSHA Hazard Communication Standard, The Ecology Cell™ and Cooling Tower Balls™ are manufactured “articles”, which do not release, or otherwise result in exposure to, a hazardous chemical, under normal conditions of use. For this reason, a Safety Data Sheet is not required.
Cooling Tower Balls™
It is the customer’s responsibility to ensure cooling tower overflow drains and all intakes have adequate screens placed over them. RSI is not responsible for cooling tower balls restricting flow or balls entering system due to removed, inadequate or nonexistent screens.
Water Softeners
If a water softener is in use and/or required, it is the customer’s responsibility to keep water softener functioning properly.
Cooling Tower Cleaning
It is the customer’s responsibility to ensure all cooling towers are thoroughly cleaned and all mud and loose material cleaned from sumps, distribution boxes and fill on at least an annual, or more frequent if needed, basis. If Cooling Tower Balls™ are in the system, they must be removed before draining and replaced immediately once the tower is refilled.
New Chiller Installation
With new chiller(s), to ensure the chiller tubes are clean, intact and free of corrosion, it is the customer’s responsibility to open chiller and document with dated digital pictures and/or eddy current testing.